I signed up but never received my welcome email. What should I do?
If you never received your welcome email, please be sure to check your spam folder. If you do not receive it after 30 minutes, please contact our support team.
Where are all the videos? I thought there were 20+ modules?
As we mentioned on the sales page, and in the introduction video, we are releasing two new videos per week over the next 2 to 3 months. Each week you will be updated via email and inside the Killer Shoe Brands Facebook group.
How can I be notified about new videos?
New videos will be sent to the email accounts of all paid members as they are posted. Be sure to check your spam folder and drag the email to your main mailbox!
I forgot my password. What should I do?
If you forgot your password, click the ‘Lost your password?’ link on the login page. Here, you can have a new password sent to your email address.
My username and password are not working. What should I do?
If your username and password are both not working, please be sure to check your Caps lock as usernames and passwords are case sensitive. We recommend storing passwords in a safe place. You can also reset your password using the ‘Lost your password?’ link.
If for some reason you forgot your username or email, please check all of your current email addresses for our welcome email to find out your username and which email you used.
Are there refunds on this product?
Since this is a digital product we are only offering a 7 day money back guarantee from the date of purchase. No exceptions!